Renaissance Naples Hotel Mediterraneo

We had breakfast with a spectacular view of the gulf. Personally, very kind. Food was average.

The Renaissance Hotel Mediterranean in Naples has some positives, but overall our stay was disappointing. The rooms were comfortable, but they felt quite outdated. The bathroom setup was poor, with a shower over the bathtub that leaked water all over the bathroom floor every time it was used. The air conditioning was also very weak, and the room stayed too warm even with it turned up to the maximum setting. Cleanliness was another issue. Dirty glasses were left in the room for five days, and the bathroom floor did not appear to be washed at all during our week-long stay. There was also a strong sewage smell in the hallway outside our room on the 8th floor for the entire week, which was very unpleasant. On the positive side, the service in the lobby was very good, and the staff there were helpful and professional. However, breakfast was only mediocre and did not match the standard expected from a hotel of this level. Overall, while the location and lobby service were good, the outdated rooms, poor air conditioning, cleanliness issues, bathroom leaks, and hallway smell made the stay fall below expectations.

Excellent staff, clean and spacious rooms. Location is excellent as well. We would stay here again

The hotel has a very large panoramic room on the eleventh floor with the possibility of sitting both inside and outside. Breakfast is buffet style and there is a variety of sweet and savoury dishes that are replaced as they go. In addition to the beauty and privacy of the flagship place is the extremely kind, courteous and competent Sala staff. Great experience.